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Refund Policy

Our policy lasts 30 days. If you have a change of mind or are unhappy with your purchase we will exchange or refund your purchase. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days. 

  

Exchanges 

Please notify us within 30 days if you are unhappy with your purchase. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: PO Box 83 Victoria AU 3188.

   

Shipping

To return your product, you should mail your product to: PO Box 83 Victoria AU 3188

 

You will be responsible for paying for your own shipping costs for returning your item.  If you receive a refund, the cost of return shipping will be deducted from your refund. 

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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